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Cancellation Policy

Sometimes life throws us curveballs. If a guest needs to change the dates of their booking, they should contact their host and they are expected do everything they can to accommodate the guests new dates.

However, sometimes a full cancellation has to be made so we’ve provided 5 options for hosts to choose from as their final cancellation deadline.

All members must pay a 50% deposit to secure a reservation. If the guest member cancels before the final cancellation deadline they will receive a full refund minus 7.5% (of total booking) casa co fee.

Hosts decide on their cancellation policy date based on one of 5 options below: 

Relaxed - 2 Days

Forgiving - 7 days

Standard - 14 days

Firm but fair - 45 days

Mr Dependable - 90 days